Privacy notice · no cookies · no tracking

Privacy

Short version. If you message me on WhatsApp I see your number and what you write. If you use the form I get what you type in it. I use that to reply to you and for nothing else. I don't sell it or share it.

This site counts visits with Cloudflare Web Analytics, which doesn't use cookies or follow you around. WhatsApp is run by Meta and has its own rules.

I'm responsible for your data: Max Hammad trading as maxswebs, Banstead, Surrey, max.j.hammad@outlook.com. The details are below.

Last updated 30 September 2026.

Who I am

I am Max Hammad, trading as maxswebs. I am a sole trader and I am the person who decides how your personal information is used (the "controller").

What I collect and why

WhatWhyLegal basis
Your name, email or phone number, and the message you send through the form, by email or on WhatsAppTo reply to you and give you a quoteLegitimate interests (answering people who contact me), or steps you ask for before a contract
Name, business name, address, email and payment details of clientsTo do the job, invoice you, and keep accountsContract, and legal obligation (tax records)
Basic visit figures (page views, country, device type) through Cloudflare Web AnalyticsTo see which pages are usedLegitimate interests. No cookies and no personal tracking

I do not use your details for marketing unless you ask me to, and I do not sell them.

Who sees it

Only me and the services I use to run the business: Web3Forms (which passes the contact form to my email), Microsoft Outlook (my email), Cloudflare (hosting and visit counts), WhatsApp (if you message me there; WhatsApp has its own privacy policy), Stripe if you pay by card, and my accountant where needed. Where any of these hold data outside the UK, it is under UK-approved safeguards in their standard terms.

How long I keep it

Enquiries that do not become a job: 12 months, then deleted. Client and invoice records: five years after the 31 January following the tax year, because HMRC requires it. Website visit figures: as set by Cloudflare, and never tied to you.

Your rights

You can ask to see your information, correct it, have it deleted, limit or object to how I use it, or (where I rely on your consent) withdraw consent. Email max.j.hammad@outlook.com and I will reply within one month.

Complaints

If you are unhappy with how I handle your information you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113. I would like the chance to put it right first.

Cookies

This site does not set cookies and does not use tracking scripts. The prices page remembers nothing between visits.

Changes

I will update the date at the top if this changes.

Start here

Send me the thing that's annoying you about your site.

A link and a sentence is enough. I'll reply with a price, in writing, before I touch anything. I reply the same day.